Our experts are there for you remotely to quickly provide technical support in case of faults, errors or settings on your
machine. Thanks to remote support, we can watch in real time and solve many problems immediately, without the need for a technician on site. This saves valuable time, minimizes downtime and increases the availability of your packaging line. Whether it's software updates, calibration or system monitoring, you're always assured of quick remote assistance.
Prevention is better than fixing. With periodic inspections and preventive maintenance by our specialists, your machine stays in top condition. During an inspection, we check wear-sensitive parts, calibrate systems and carry out necessary updates. Regular maintenance extends the lifespan, prevents downtime and guarantees a stable output. You will receive an inspection report with recommendations and can opt for a customized maintenance contract. This way, you can keep a grip on your schedule and performance.
With remote condition monitoring, you continuously monitor the technical condition of your machine via smart sensors. Think of temperature, vibrations, wear indicators and other vital parameters. This data is analyzed remotely, so that we can intervene early before failures occur. This way, you can prevent unexpected downtime and extend the life of your installation. Condition monitoring is an essential step towards predictive maintenance and optimal performance of your packaging process.
A well-trained team gets the most out of your PACKTIMISER®. That is why we offer practical on-site training for operators and technical services. During these sessions, users learn everything about setting up, operating and maintaining the machine. We also discuss safety, troubleshooting and tips for optimal performance. Our training courses are tailored to your specific situation and are provided by experienced specialists. This way, you can guarantee a flying start and long-term efficiency of your installation.
Remote OEE (Overall Equipment Effectiveness) monitoring gives you insight into the performance of your packaging line: availability, speed and quality. All data is collected in real time and clearly displayed via an online dashboard. This way, you can see exactly where optimizations are possible, or where unnecessary losses occur. This data-driven approach helps you increase production efficiency, reduce waste and structurally improve output. Packticus helps you to continuously improve your packaging process.
At Packticus, we understand that downtime is expensive. That's why we keep essential spare parts for the PACKTIMISER® standard in stock. Whether it concerns bearings, sensors or mechanical components: we deliver quickly and reliably. This way, you reduce recovery time, prevent unnecessary downtime and ensure the continuity of your process.
Packticus keeps essential spare parts in stock to ensure fast delivery. This prevents long waiting times and keeps your packaging process undisturbed, even in the event of unexpected component replacement.
Yes, Packticus offers customized maintenance contracts (SLA). You choose the frequency and service level that suits your company. Our engineers carry out preventive inspections, replace critical parts on time and keep your installation in top condition. This way, you can prevent unexpected failures and extend the life of your machine.
For customers with a service agreement, we offer extensive accessibility, including support outside regular working hours. Contact us for 24/7 support options. Our priority is to get your packaging line up and running as quickly as possible, whatever the time.
Remote support means that our technicians can remotely log into your PACKTIMISER®. This way, we can quickly analyze faults, check settings or carry out software updates, without anyone having to come to location immediately. This saves time, costs and prevents unnecessary downtime.
Sure. We provide on-site training to operators and technical service, tailored to your installation. During the training, employees learn everything about operation, maintenance and solving common faults. Well-trained teams ensure greater efficiency and fewer errors in the packaging process.
